Libro de Reclamaciones

We provide you with this form, through which you can express your DISSATISFACTION OR DISAGREEMENT REGARDING THE SERVICE RECEIVED AT TEXPREMIUM in the exercise of its administrative function.

Full Name

Document Type

DNI CE RUC

Document Numbering

Your cellphone

Address

City - District

Region / Province

Tipo

Claim Complaint

Incident Date

Detail

Order

CLAIM: Disagreement related to products or services
COMPLAINT: Disagreement not related to products or services; or discomfort or dissatisfaction regarding customer service.

The filing of the claim does not prevent resorting to other dispute resolution methods, nor is it a prerequisite for filing a complaint with INDECOPI.
The provider must respond to the claim within no more than thirty (30) calendar days, with the possibility of extending the period for up to thirty (30) additional days, upon prior communication with the consumer.

Work Together

About Us

Subscribe to our News Blog